Report a Problem
Contact us immediately if you are experiencing a water or sewer service problem, which may include those listed below.
Water Service Problems
- No water
- Low pressure
- Water taste, odor or color
- Water main break outside of your residence in the street or in an easement
- Water leak inside or outside your home on your property – close the main valve to shut-off the water to your residence; this may require a licensed plumber to repair the leak
Sewer Service Problems
- Sewage backups/flooding
- Sewage odors
For quicker service, please have the following information available when you call:
- Your name
- Service address
- Phone number
- Account number if available
- Description of the problem
For street light outages or power outages, call Puget Sound Energy (PSE) at 1-888-225-5773.
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CONTACT
425-868-1144 (24 hrs)
3600 Sahalee Way NE
Sammamish, WA 98074
7:30 a.m. to 4:00 p.m.
Monday - Friday
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