Mission Statement

Provide High Quality Customer Service

• Automatic Payment Options
• Annual Water Quality Reports
• Legislative Monitoring and Response
• Regular Board Meetings Open to the Public
• Direct Access to General Manager
• Inform Customers via:
  • Web Site
  • Periodic Newsletters
  • Periodic E-mails
• On-call Personnel for After Hours Emergencies
• Prompt Response to Customer Inquiries
• Annual Financial and Compliance Audits
• On-going Staff Training

Provide Reliable High Quality Water at a Reasonable Price

• Maintain Independent Water Sources
• Do Not Introduce Chemicals Into Water Supply
• Encourage Conservation
• Perform Regular Water Quality Sampling
• Maintain System Efficiency
• Maintain Wellhead Protection Plan
• Maintain Cross Connection Control Program
• Obtain Low Interest Loans/Grants for Financing Capital Improvement Projects
• Require New Connections to Participate in Cost of Existing System

Provide High Quality Sewer Service at a Reasonable Price

• Participate in Organizations to Provide Input to King County Treatment Policies and Rates
• Participate in Inflow and Infiltration Projects
• Obtain Low-Interest Loans/Grants for Financing Capital Improvement Projects
• Require New Connections to Participate in Cost of Existing System

Protect the Environment

• Encourage Water Conservation
• Encourage Safe Use of Pesticides
• Participate in Regional Programs to Protect Streams and Habitat
• Explore Stream and Habitat Enhancement Opportunities

Related Topics

• About
• Contact Us
• Protecting the Environment